At the School of Photography Singapore LLP, we strive to provide our applicants with a professional and enriching learning experience. In order to ensure that our courses and workshops run smoothly, we have put in place a comprehensive cancellation and rescheduling policy.
- If a Trainer falls ill, or if there is an emergency in the Instructor’s family, or in the case of other unforeseen events, no cancellation fee will be charged and the session will be rescheduled at the earliest available date.
- Please note that once payment has been made, no refunds will be issued. However, if course rescheduling or cancellations occur, applicants will be notified in advance, and full payment will be refunded if the rescheduled dates do not meet the applicant’s availability.
- In the unlikely event that we have to cancel any courses or workshops, applicants will be notified in advance, and a full refund will be issued.
- All lessons are valid for one year from the date of purchase, and must be completed within this period. We strongly encourage applicants to attend all classes, as the course progression is designed for maximum learning experience.
- Please note that completion of the transaction must be made at least two days prior to the commencement of the course.
- For Group Classes: Applicants are responsible for notifying our administrative department in advance if they are unable to attend any classes. Applicants are entitled to a maximum of two free make-up classes in the next available group. If three or more make-up classes are required, an administration fee of $55 will be charged for each make-up class.
- For Private 1-on-1: Our cancellation policy aims to ensure that both our trainers and students can effectively manage their schedules. We acknowledge that unforeseen circumstances may arise, but we kindly ask that students notify us at least 24 hours in advance if they need to cancel or reschedule a session. This is to prevent last-minute cancellations that can disrupt a trainer’s schedule and result in a loss of income. (a) If a student cancels or postpones a session with less than 24 hours’ notice, the session will be forfeited. However, if the student books another session to make up for the lost session, a fee of $300 per session will be charged. (b) If a cancellation or postponement is made between 24 and 48 hours before a session, a reschedule administration fee of $55 will be incurred.
- Applicants are responsible for committing to the courses they have enrolled in. Any deferment or make-up classes are valid for twelve months from the original course date.
Thank you for choosing the School of Photography Singapore LLP for your learning needs. We are committed to providing you with an exceptional learning experience and look forward to helping you achieve your goals.